There was one time when I sent a print and Jacky had it ready before I came. Not only to prospective residents but also to current tenants. Dog poop everywhere! Live in a cared for community, it makes all the difference. Please pay attention to reviews about this apartment complex. Stay active at our 24-hour fitness center, spend time outdoors at our picnic area, or take a dip in the refreshing swimming pool. This review came in anonymously, so we have no way of researching this or reach out to you directly. Contact now: Good News! ft. dog park and lounging areas. Axio 8400 has rentals available ranging from 717-1455 sq ft. Every time it rains, which has been a lot lately, there is a standing pool of water more than six inches deep at the base of the stairs. Tools to help you see this property remotely: Many properties are now offering LIVE tours via FaceTime and other streaming apps. Since day one of living here and sadly Been for 1 yr. From all the loud music all hours of the day and night, people speeding in and out, trash everywhere, people stealing, breaking into vehicles, mail boxes are broke, robberies, shootings, and the list goes on and on!…, I've lived in Axio since late March of this year and I should've run away from day 1. The Experience & Performance Intelligence Quotient ("epIQ") Index measures: over the most recent 365 day period. That was a Saturday night. Thank you again for your time and please have a wonderful day! I look forward to calling this home. I have lived here since 02/2018 and the laundry mat has not worked since I've been here. Presidium did not own or manage this community at the time of your move-in. When I turned the water on roaches crawled out from everywhere. We apologize again that you were so unhappy here for six years, but we do appreciate that you took the time to give us your feedback. There is no contact information for you here, so we are not able to reach out to you directly. Axiom combines the luxuries of a boutique hotel with the comforts of home. Should you ever need anything from your Axio team, please do not hesitate to reach out to us by calling (210) 247-4242 or by stopping by the leasing office. Our team will review your report and take action within 72 hours. I moved here in December of 2017, and have regretted it ever since. Insist that they show you an actual apartment rather than the model, because the model is not at all representative of what you will actually get. We are very sorry to hear this was your experience. I will not recommend it to anyone, not even my worst enemy. Their attitude is nonchalant and lazy. -AC is broken and someone came to “fix” it yet it remains broken!! See walkthrough video tours and photos of floorplans at AXIO Apartments in San Antonio, Texas. All the dumpsters are over flowing with trash. I've had my kitchen sink "repaired" 4 times - the leak started a week after I moved in, each time they finally came over I had to go into the office repeatedly to get someone over, the issue has finally been resolved about 3 weeks ago BUT there is still mold they haven't taken care of under my kitchen sink (I have 4 children at home!). I still don't have a key for the storage room downstairs. I currently have about 2 or three workorders open since the 25th of April. Not all communities use surveys and therefore may not have any survey information on their report card. Thank you so much for your kind words and for taking the time to give us a review. There's an INFESTATION! We encourage you to please reach out to us by calling (210) 247-4242 or by stopping by the leasing office. Visit Axio Apartments's profile on Zillow to find ratings and reviews. When I see the staff showing guest around I just want to tell them to run away and never look back! On top of that I never received a garage key and been told it’s backordered for the longest time. The last two people told me it had no flow to the upstairs. The first thing when you enter the door you are greeted with big smiles and people who care about you. We truly appreciate that you took the time to reach out to us and we hope to hear from you very soon. Anyhow, the neighbors are nice too and respectful of noise level as it is important for me because I teach classes online. The furniture and appliances were all new. I’m very fortunate to have family that was willing to let me move back in until my lease ends. Learn from our mistakes. At this point in Charlotteâs apartment boom, itâs hard to tell one complex apart from the one directly across the street. If so, we would like to discuss your concerns in detail and work towards a solution. The leak from the ac has now caused damage to their flooring, and the upstairs is 82 degrees at 9 pm. (because I don’t want a broken lease on my record) but yeah, the roaches are so bad I couldn’t even stick out my entire 12 months there. The carelessness and filth throughout the complex and management is discouraging and sad is be surrounded by day to day. They are currently masking rotting wood foundation supports with new brick so new residents are none-the-wiser! All in all, don’t move here. Ratings & reviews of AXIO in San Antonio, TX. The roof is all stained and now there's a hole. We do have a plan of action in place to address your concerns. I honestly can't believe they have a 3.7 rating. Disclaimer: Special, prices and availabilities subject to change. Thank you again for your time and please have a wonderful day! Also being picky won't help. AXIO Directions. We did check and you had no open work orders or issues reported to us at the time of your move-out. I can’t fathom the reasoning behind not only moving me into a unit that isn’t ready, but most importantly the hesitation to fix these things. Or sign in if you already have an account. Relax by the pool or enjoy the picnic pavilions on a leisurely afternoon. There have been many moves to other apartments in the complex but residents still have complaints and I have seen residents come and go before their lease is up because of lack of maintenance. No matter which one you choose, youll find a fully-equipped kitchen, generous storage space, private patio or balcony, and an open design that make your apartment a place youll be excited to call home. PLEASE PLEASE PLEASE AVOID THIS APARTMENT UNLESS UR TRYING TO SLEEP WITH THE ROACHES EVERY NIGHT. The gate only worked for one week during my 9 month lease. We encourage you to please reach out to us by calling (210) 247-4242 or by stopping by the leasing office. We are staying in the corporate apartment. -The fridge doesn’t close properly so we have a 10 lb.