Otherwise, if the service you wish to access isn’t available on our website, please email us and we’ll deal with your enquiry as soon as possible. If you don't have access to email, you can also phone us. Many of our services have online forms which allow you to access services at a time that is convenient to you. It is faster to report issues, request services and pay bills online. Edinburgh city Council is a governing authority of city of Edinburgh. If the service you require isn’t available on our website you can email waste or alternatively, if you need to speak to someone, please phone, The simplest and quickest way to view information about your Council Tax account is by registering for Council Tax online. Phone. Shelter, the National Campaign for Homeless People Limited Charity number 263710 (England & Wales), SC002327 (Scotland) Company number 1038133 6 South Charlotte Street, Edinburgh, EH2 4AW If you require to contact us outside our standard office hours please use the numbers below. Alternatively, you can complete a general Council Tax and benefits enquiry form. Free housing and homelessness advice and information, including housing benefits, council housing, tenants' rights, mortgage arrears, repossession, eviction and neighbour problems. Please check with your provider. Early contact allows us to consider more ways to help you pay. If you live in the area covered by The City of Edinburgh Council, you can use this application to: see how much Housing Benefit you could get if you rent your home; see how much Council Tax Reduction you could get if you are the person who is responsible for paying the Council Tax for the home you live in; find out if you're entitled to Income Support, Pension Credit or Tax Credits However we would ask that, to protect yourself and our teams, you only visit if it is essential (by appointment only) and make contact with us by phone, email or online instead just now. Service phone numbers, office hours; Service Phone; Bins and recycling: 0131 561 5284: Revenues and benefits: 0131 271 3201: Repairs: 0131 663 7211: Adult social work ... Company number: 1038133 6 South Charlotte Street, Edinburgh, EH2 4AW Authorised and regulated by the Financial Conduct Authority. Call the Jobcentre plus on 0800 0 55 66 88 or 0800 0 23 48 88 if you are deaf, hard of hearing or have speech difficulties. If you’re NOT eligible for a Universal Credit Advance, you can apply for a Crisis Grant from the City of Edinburgh Council’s Scottish Welfare Fund. Please make use of our online services wherever possible, If you’re experiencing an emergency or critical situation please phone. 2. Housing Benefit is paid by the council to help people on low incomes, or receiving welfare benefits pay for their rent, for council and housing association properties. Latest update on COVID-19 and our services. It is a Charity registered in Scotland. You’ll find email addresses and phone numbers for our services below. Visit your local council's website to find out: if you're eligible If you or your partner have a Self Employed income and wish to carry out a trial calculation for Council Tax Reduction, please contact our office on 0121 704 8200 for further advice. If you need any other services, you can send us an email and we will get back to you promptly. 2018).MMR aims to help households on modest incomes, who have difficulty accessing social rented housing, buying their own … If your concern is not an emergency, email us for support and advice: If you need help or support due to the impact of Coronavirus, please email [email protected] or call 0131 200 2388, and we’ll be able to answer your query or get one of our teams to assist you. If you are facing a homelessness emergency, we will do everything we can to help you, including the option of meeting you face to face at one of our critical resilience centres above.