epic child support card phone number


During a divorce or custody process, a Maryland court can order one parent to pay child support to the other parent. Personal Assistants should contact your local DHS office. Pay by Credit Card One-time and recurring payments using your credit/debit card can be made at https://oh.smartchildsupport.com. Be aware of your surroundings at ATMs. If your address is out of date, you can update your address when you call them to get your check. Not all CSA offices are located at the same location as local DSS offices. Balance inquiries may not be available at all ATMs outside of the U.S. Always protect your card by keeping it in a safe place. Your payments are automatically loaded onto the card and you can go to millions of MasterCard ATM and retailer locations in Ohio and around the world to make purchases or receive cash. No fee for balance inquiries made at a Bank of America in-network ATM. Mail Child Support Payments to: Maryland Child Support Account P.O. Although new payment cards were mailed out beginning in Spring 2020, many were returned due to incorrect addresses. These phony emails may even ask you to call a phone number and provide account information. Call All questions and information updates (new address, employer, phone number or email address) can be directed to the toll-free DHS hotline at 1-800-332-6347. During the activation process, you’ll be asked to create a personal identification number (PIN). 1.866.213.4074. For Out-of-Condition UI Consumers, contact the MDES Interstate Claims Office. Generally, the noncustodial parent makes support payments to the custodial parent. Send us email. Direct Deposit Enrollment Application Enrollment in EPiC is automated. Once your “transfer to” account is authenticated (this can take up to 5 business days), your transfer will be made. News and Notices If you have a bank account and would prefer Direct Deposit, enroll here. *ATM owners may impose an additional “convenience fee” or “surcharge fee” for certain ATM transactions (a sign should be posted at the ATM to Indicate additional fees); however, you will not be charged any additional convenience or surcharge fees at a Bank of America ATM. the last four digits of your social security number (or ITIN) or Unique Agency Assigned Identification Number. When a payment is loaded, you might access specifics of your bank account through the toll-free customer support phone number 1-866-898-2213 or even the Internet at world wide web.eppicard.com. When you use a drive-up ATM, be sure passenger windows are closed and doors are locked. An EPiC Customer Service representative will provide you with a dispute form to complete and return. Never give information about your card or PIN over the telephone. Once you receive the card, you can activate online or by calling, the 16-digit number that appears on the face of the card, the 3-digit card security number that appears on the back of the card. Correspondence should still be sent directly to your local agency. Baltimore, Maryland 21297. Making Child Support Payments. I HAD AN OLD EPPICARD BUT HAVE NOT BEEN RECEIVING REGULAR PAYMENTS:  If you have not been receiving payments, you may be unaware of the transition in our Electronic Payment Card program. Once the card is activated, you’ll be given the account balance and may begin using it immediately. NOTE: For any questions related to the above fee schedule, please call the Prepaid Debit Card Customer Service Center at 1-866-213-4074 TTY: 1-866-656-5913 Collect, when calling outside the U.S. :423-262-1650 For any questions regarding your child support benefits payment amounts and scheduled dates of additions to your account, please call the MD Child Support Enforcement Administration at 1-800-723-9937, 311 West Saratoga Street, Baltimore, MD 21201, Maryland’s Federally Approved Family First Prevention Plan, Two-Generation Family Economic Security Commission, Mobile Point of Sale Equipment Program (MPOSEP), Statewide Nutrition Assistance Equipment Program (SNAEP), The Emergency Food Assistance Program (TEFAP), Supplemental Nutrition Assistance Program (SNAP), Request for Expressions of Interest Archives, The County Alliance Program for Employment (CAPE), Direct Deposit Authorization Form (English), Direct Deposit Authorization Form (Spanish), Reporting Suspected Child Abuse or Neglect, Notification of Petition for Guardianship and Adoption, Purchases at merchants (signed, using PIN, online, phone or mail purchase), Bank of America ATM Withdrawal (in the U.S.), Online, Automated, Live or International Customer Service Inquiry, Non Bank of America ATM Withdrawal (in the U.S.), ONE FREE per week then $1.50 per transaction, ATM Withdrawal International (all ATMs outside the U.S.), Cash Access (Available at financial institutions that accept Visa cards. I HAD AN OLD EPPICARD BUT DID NOT RECEIVE A NEW WAY2GO CARD: If you had an EPPICard but do not have a new Way2Go card, call the EPPICard help desk at 1-877-777-1617 and speak to a customer service representative. If you notice anyone or anything suspicious or unsafe when you approach an ATM, use another ATM or return later. Be discrete when entering your PIN at the keypad. ECS Member Login. A Bank of America ATM means an ATM that prominently displays the Bank of America name and logo. Before we continue to discuss epic card customer service phone number phone number of epic card is 1 800 332 6347 fax 1 800 925 4434 epic card is an electronic card service started by the maryland child support enforcement administration csea in january 2013 which works under the maryland department of human resources. If you had an old EPPICard, you will simply need to enroll again in the Way2Go program, which offers several improvements over the old card. To activate your card, you’ll have to give the last six digits of your Social Security number. Child support is a legal mechanism that ensures both parents contribute to the welfare of their children. Pay many bills with your card For any questions regarding your child support payments: Please contact the New York State Child Support Helpline at (888) 208-4485, TTY (866) 875-9975. For help enrolling you can contact the Texas State Disbursement Unit at (800) 252-8014. Many grocery stores, convenience stores, and U.S. post offices offer cash back without a fee. Activate the EIP VISA debit card right away by calling 1-800-240-8100. If you are having equipment or other technical problems, please call the Provider helpline at 1-877-516-5776. This is not a credit card and attempting to use your card for purchases that exceed your balance will result in the transaction being declined. A check for any money remaining on your EPPICard will be sent at your request. Worldwide caller would use 1-866-323-4797. Limited to available balance only), No Fee for first withdrawal each week, $5.00 thereafter, Emergency Cash Transfer for remaining account balance (under $20.00)**, Emergency Cash Transfer (outside the U.S.)**, No fee for first replacement each year, $2.50 thereafter, Card Replacement – Express Delivery (additional charge), Card Replacement International (outside the U.S.), Quote provided at time of request as price varies by country, $100 (or such amount as may be set by law), Complete the Child Support Direct Deposit Authorization Form. Box 17396 Baltimore, Maryland 21297-1396. there is no financial institution within 10 miles of your home or place of employment. Meanwhile, please visit our Payments page and enroll in either the new Way2Go card program or Direct Deposit, as California will be going paperless as of December 31, 2020. Please be aware that it can take up to two months for the check to arrive. You’ll receive your card along with instructions on how to activate and use it. I HAD AN OLD EPPICARD BUT DID NOT RECEIVE A NEW WAY2GO CARD:  If you had an EPPICard but do not have a new Way2Go card, call the EPPICard help desk at 1-877-777-1617 and speak to a customer service representative. In July, 2004, the State of Ohio implemented the new e-QuickPay SM program. The PIN can be used to make ATM withdrawals and PIN purchases. Toll-Free Customer Support You've limitless use of our site 24 hrs each day, seven days a week, all year round. Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account. By Phone KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly) EPPIC Customer Service, 1-877-253-3686 (24 hours a day, 7 days a week for … An ATM Transaction Decline occurs when you request an amount greater than your balance or you incorrectly enter your PIN more than four times. Once your transfer is made, it can take up to 2 business days to receive your funds in your account, and the transfer cannot be canceled once entered. Those who do not receive a letter by June 15 should contact their child support office and supply current contact information. One-time payments can also be made by calling 1-888-965-2676 and selecting option 5. Before we continue to discuss epic card customer service phone number phone number of epic card is 1 800 332 6347 fax 1 800 925 4434 epic card is an electronic card service started by the maryland child support enforcement administration csea in january 2013 which works under the maryland department of human resources. voided check or a copy of a voided check, state issued identification card or a valid passport, and mail your completed application and required documentation to: Using the EPPICard system, cardholders can purchase goods and services directly from retailers and even get cash back. 1.866.656.5913 TTY line for the hearing impaired. Simply call the EPPICard™ Customer Service line at 1-800-304-1669 to activate the card. I HAD AN OLD EPPICARD AND GOT A NEW WAY2GO CARD:  If you have a new Way2Go card, the funds will be transferred on September 16, 2020. • Your card will be available for all transactions after 1 am CST on March 12 • New Customer Service phone numbers will be available for use: 1. Worldwide caller would use 1-801-567-5342 . This phone number is on the back of your new card. For recurring payments, you must create a user account. This phone number is on the back of your new card. Receiving Maryland Child Support via Direct Deposit or EPiC. There is no fee for online and telephone balance inquiries. For those questions associated with the Debit MasterCard ®,consumers should call the client Service toll-free number at 1-800-656-1347, TTY:1-855 260-3119. Post Office Box 17615 We are sorry for the delay. Note: Please include the non-custodial parent’s name, nine digit case number, or social security number on all remittances. Immediately contact your local police if you experience or suspect a crime related to your account. You will need to register a “transfer-to” account prior to performing your first transfer. At enclosed ATMs, close the door completely. If you want cash, select the amount and it will be added to your purchase. Unemployment Insurance payments: 1-855-709-1077 Eppicard FL Child Support Recipients You’ve limitless usage of website www.eppicard.com 24 several hours every single day, seven days each week, all year round.   After this phone call is completed your card will be ready to use to make purchases or to withdraw cash. Never give your PIN to anyone and never write it anywhere, especially on your card. Your money is safe and we will get it to you as quickly as possible. The card should be activated by entering the DCSS IRN (Individual Registration Number), Social Security Number and Date of Birth provided by DCSS. There is no fee or surcharge for replacement cards. Whenever you are due to receive a payment, CSEA will send the funds by Electronic Funds Transfer to your EPiC. For more information about the debit card, go to the Way2Go Card web site www.goprogram.com or call 1-888-929-2460. **All Emergency Cash Transfers must be initiated through the Prepaid Debit Card Customer Service Center. Don’t open the door while you are making your transaction. Child Care providers should contact your local Child Care Resource and Referral Agency; For all questions related to the Illinois Debit MasterCard, cardholders should call the Customer Service toll free number at 1-866-338-2944. FORMS & INSTRUCTIONS; Form 1040; Individual Tax Return Form 1040 Instructions; Instructions for Form 1040 Form W-9; Request for Taxpayer Identification Number (TIN) and Certification If your old card isn’t working, DON’T WORRY! Bank of America won’t charge a fee. You cannot make any additional deposits to the account. Custodial parents can now access their payments online using a MasterCard debit card. Material Safety Data Sheets (MSDS) Apply for EPIC Card. Child Care providers should contact your local Child Care Resource and Referral Agency For all questions related to the Illinois Debit MasterCard, cardholders should call the Customer Service toll free number at 1-866-338-2944. You should already have received any August payments via paper check. Call 911 if you need emergency assistance. “It is crucial we have current contact information so the cards get to everyone,” said Moira Weir, director of Hamilton County Job and Family Services. If you must use an ATM at night, consider taking someone with you. When a payment is loaded, you might access specifics of your bank account through the toll-free customer support phone number 1-800-304-1669 or even the Internet at world wide web.eppicard.com. Contact Information Telephone: Bank of America Cardholder Services. You can then use EPiC to make purchases or withdrawals until the funds are exhausted. If your card is lost or stolen, contact us immediately. After that date you can check your balance by calling the Way2Go customer service number on the back of your card, by visiting the goprogram.com website, or by downloading the Way2Go mobile app. If the card has been used prior to its loss, the bank will issue the replacement card in the amount of the remaining balance. All customer service requests are handled by EPPI Customer Service at 1-800-656-1347 or EPPICard.com . A check for any money remaining on your EPPICard will be sent at your request. Only CSEA can fund the card. Child support customers who received notification of enrollment but have not received their Wisconsin EPPIC Debit MasterCard in the mail within 10 days of a collection posting to their account should contact EPPIC customer service, at 1-877-253-3686, and follow the instructions to report lost, stolen, or damaged cards. For those questions associated with the Mississippi EPPICard™ bank card, consumers should call the Mississippi EPPICard™ Customer Support at: 1-866-461-4095 (toll-free)Worldwide Calls: 1 … The State of Georgia has implemented a convenient "electronic" payment option for receiving your child support payments, Temporary Assistance for Needy Families (TANF), and State employees payroll using a prepaid Debit MasterCard ® card - A better way to receive your child support payments, TANF, or payroll deposits. Approximately 30 days after you receive your first payment by check you will receive your EPiC. Please check the information below for what to do if you have a new card, and what to do if you did not get a new card. Customer Support can be obtained 24 hrs each day, seven days a week and handles calls associated with: Confirming stolen or lost cards; Balance queries; PIN changes; Transaction history demands Download information about the benefits of the Way2Go program in English or Spanish here. Adoption Subsidy, Foster Care, Child Support and TANF payments:1-855-709-1079 2. QC Training & Education. After completing your transaction, carefully put away your card, cash and receipt before leaving the ATM area. You will be asked to choose a PIN to activate your card. CSA Apply for EPIC Card. Questions About the Texas Payment Card If you already have a Texas Payment Card and have questions about your balance or transaction history, or need to report a lost or stolen card, you can contact a smiONE representative at (866) 532-9636. Hamilton County child support consumers can call 946-SETS (7387). Physical and Mailing Addresses *PLEASE NOTE: These addresses are for Child Support locations and mailings. Customer Service is available 24 hours a day, 7 days a week, to: This site is a ECS members only web tool for our cardholders to manage EPIC Card Accounts and our dealers to manage their FBO Accounts. You will be asked to choose a PIN to activate your card. The Human Services Department - Child Support Enforcement Division The purpose of the Child Support Enforcement Division is to establish and enforce the support obligations owed by parents for their children, thereby reducing the number of families reliant on public assistance. Simply call the EPPICard Customer Service line at 800-304-1669 to activate the card. If you receive payments on an Electronic Payment Card, your old EPPIC Card will be inactive after September 9th. For a child care policy question, contact your Child Care Resource and Referral Agency (CCR&R). Question: When do I call 1-800-304-1669? Once the card is activated, you can use it anywhere that accepts VISA debit cards, including online or in a store, or at an ATM to get cash. For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. DISPUTED AMOUNT OF PAYMENT For any questions regarding your Maryland child support payment amount, please contact CSEA at 1-800-723-9937. Accepted everywhere Visa debit cards are accepted, including in store, online or by phone purchases, Access to cash provided at point of sale* terminals, ATMs and at Visa banks and credit unions, Convenient budgeting tool – access only the funds you need, when you need them, Convenient account information and customer service – available 24 hours a day, 7 days a week, Secure and convenient fund transfers from EPiC to an existing bank account. You should call the New York Child Support Debit Card Customer Service Center to request a replacement card: 844-323-7637 (TTY line for the hearing impaired 866-656-5913 or collect 423-262-1650 outside of the United States). If someone is asking for this information, refuse and immediately contact us. Definitions of Common Child Support Terms.