This website uses cookies. You can choose to be advised of suitable matches by text, email or letter - whichever suits you. HomeSwapper is the UK’s leading mutual exchange service with over 500,000 tenants, looking to swap Council and Housing Association homes. My advice will be … You should then see the option to ‘Block user’, just above the message. We look forward to have a second visit sometime in the future." The Accessibility Pack is designed to provide information to your tenants on how to use HomeSwapper if they have accessibility needs. It can sometimes be possible for a person to work out which of the properties is yours, using Street-View against any photos you may have added of the exterior of your property. My account has been restricted because I haven’t replied to my messages. Unfortunately there are some tenants who do not regularly log into their HomeSwapper account which we understand can be quite frustrating for active users. How does the scheme work? How could we resolve your complaint, in your view? Adding images to your HomeSwapper advert increases your chances of finding a swap by 90%! Contact the customer contact centre to check if you're eligible. home swapper aylesbury and surounding areas has 589 members. How do I take a screenshot of my own screen? (Otherwise it would be never ending!) We use cookies to ensure you get the best experience on … HomeSwapper has also provided resources to help you swap your home. You can do this by going to ‘My details’ and then ‘My account’ in the menus on your Dashboard. On HomeSwapper, members have the option to stop receiving messages from other members if they wish to (you will see this option when reading a message from someone else, above the message itself on the right). Property alerts. This app brings together your matches and messages into one central location so you can contact potential swappers on the go. On the ‘Find a match’ page, you will see this setting on the left hand side at the bottom. 43 were here. One traveler said, "The home and the location are fabulous. It is also worth checking the last time that the other tenant logged in. If you’d like to find out more about SwapTracker, email us on team@homeswapper.co.uk or call us on 01905 361500. HomeSwapper takes privacy and security very seriously, which is why we only share contact details if you have asked us to do so, and also why we moderate photos to make sure no children and house or flat numbers are visible. Your application will be updated but we may not be able to confirm the changes unless you have emailed us. If you click ‘Unsubscribe’ at the bottom of the last email you received from us, it will take you off the mailing list and you won’t be sent these emails in future. If you need to contact the Customer Support Team, send them an email at tenants@homeswapper.co.uk. We also allow you to narrow your search to those who have only recently logged in. We also ask that if you upload a photo of the front of your property, the number is not visible for the same reason (we also check all photos and will remove these, if they are added). Download. You can also take advantage of the service offered by the Homeswapper website. You can add your exchange to this website for FREE by using this form. Please read our. This means your rights could change so it’s important to get those details on HomeSwapper… At HomeSwapper we only provide the tool to allow tenants to advertise their homes. As an IT software company we have no way of proving if an advert or description is fraudulent. HomeSwapper is the UK’s leading mutual exchange service with over 500,000 tenants, looking to swap Council and Housing Association homes. Upgrade your calling plan. Over 90% of Swappers are subscribed to HomeSwapper through their landlord. Close It may be worth raising this with your landlord, as they may be able to look into it further. I contact homeswapper and they say The Search engine cant find all the swaps instantly, and will send you a list of what if find later .. but it never does!! City Hall is open for a limited service on an appointment only basis. Mid-market rents . Email. All parties need permission from their landlords. A formal complaint would need to be submitted in writing to: HomeSwapper (HPL Complaints Department) 2nd Floor Teme House Whittington Hall Whittington Road Worcestershire WR5 2RY. HomeSwapper is the UK’s leading mutual exchange service with over 500,000 tenants, looking to swap Council and Housing Association homes. We have made recent changes to the way “time waster” accounts are treated on HomeSwapper based on feedback received. Register for a home swap or council house exchange. HomeSwapper is the UK’s biggest home swapping service for tenants in social housing with more than half a million members. If you wish to bring this to the attention of the landlord, you can find the name of the landlord on the advert in question on the section ‘About this home’. The website is for council or housing association tenants only. Download. Sign up for email property alerts today. You can see when a message has been read by the other swapper, as the word ‘seen’ will appear underneath your message in the chat window. Homeswapper will even search for … HomeSwapper then look for potential swaps. It's easy to switch to a new plan with more minutes or unlimited calls, to any UK landline number or UK mobile, day and night. News Supporting Our Communi... 16.02.21 View. (You will need to provide a mobile telephone number and/or email address when you register). Email or phone . You can also chat to us or to other swappers on our Facebook page. Due to the high number of applications and new processes following coronavirus, we are experiencing delays. The landlord pays HomeSwapper an annual fee which is not dependant on how many users they have, so HomeSwapper earns exactly the same, whether the landlord has 1 user or 1001 users. Our … This is shown on their home advert and also next to the profile name within a message conversation. 41 were here. Attachments Photos which evidence complaints can help us to resolve them quicker. Looking for Colchester Bungalow, House or flat swap (preferably bungalow) Nottingham house is in Strelley near the M1 Junction 26, 2 bedrooms and supermarket across the road will update/upload photographs asap feel free to contact Ian Bain - Sorry Only Registered Users can view full phone numbers **** 81892937 Read More Contact Please give as much information and detail as you can about the complaint and its history. But opting out of some of these cookies may have an effect on your browsing experience. Telephone call response. My personal experience I joined homeswapper in may 2019 and within a week found my dream swap central London and moved in August 2019. For any non urgent enquiries, please email us at homesearch@wdh.co.uk It may currently take up to 10 working days to respond to email enquiries. Unfortunately there is nothing we can do about this, other than to actually remove Google Street View itself. We deal with these issues as soon as they come up and remove these adverts from our site within a short time of them being reported. Can I go for any property? Phone. Emergency repairs will be triaged by the repairs team, based on severity. This category only includes cookies that ensures basic functionalities and security features of the website. The HomeSwapper Matches app enables you to: Swip… There are two options: 1. If you’re having an problems with the site, you might need to take a screenshot of your computer screen to show us the issue. Answers to a variety of different problems that may arise. When you go to the login page of HomeSwapper, underneath the boxes for username and password, you’ll see a prompt that says, ‘Forgot your password?’. If you are worried about this tenant turning up again, it may even be worth raising this as a police matter. The decision was taken that all accounts with any unanswered messages would fall into this category. Our Facebook … Registration is free for Flintshire County Council and most Housing Association tenants. He will be more having the ability to help you. There would be a charge for Crawley council tenants to join this site, but searches without joining are … We’re sorry to hear you do not wish to have your contact details and property details included in our HomeSwapper lists service. Register on HomeSwapper. Complete our mutual exchange application form - contact us for a copy. Now, select the Type of Tenancy from the list of 10 options. Phone number . Our Voice. We’ve tried to keep advertising to a minimum, and we work very closely and regularly with our ad providers to make sure that anything we show is appropriate and doesn’t feature anything that could negatively affect tenants, i.e. Our website covers council house exchange, homeswap, housing association exchanges in the uk which includes England, Northern Ireland, Scotland and Wales. Homeswapper. HomeSwapper has a dedicated UK-based support and development team to provide tenants and housing providers with the highest levels of support, whilst continuing to develop and improve the software to provide you with the platform where you are most likely to complete your mutual exchange. Mansfield District Council Properties. Our messaging facility is private and secure, but if you have chosen to put either your phone number, personal email address or social media profile to another user, this is entirely your decision and we can’t accept responsibility for this. Therefore, it is the landlord’s responsibility to take any further action with the tenant against their advert if this is found to be fraudulent. To register with Homeswapper visit the Homeswapper web site. View. Our sister company Lowther Homes has mid-market homes to suit every pocket. HomeSwapper is the UK’s leading mutual exchange service with over 500,000 tenants, looking to swap Council and Housing Association homes. It’s possible to block any swapper from contacting you again, through our messaging function. This means there are thousands of possible swaps waiting for you all over the UK, and they have already helped over 18,000 tenants move home. get involved. To clear your cache or cookies you’ll need to: – Find out what browser you’re using. There are a number of ways that you can pay your rent, you will need to know your tenancy reference number. HomeSwapper is the UK’s leading mutual exchange service with over 500,000 tenants, looking to swap Council and Housing Association homes. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Download. The scheme helps around 150 households to move from London each year to … Name - Telephone - Email Address (Click on the blue text): Website (www) - Telephone - Fax -Twitter - Facebook - YouTube - Google Map - Customer Services (CS) - Human Resources (HR) - Press (PR) - Investor Relations (IR) - Corporate Social Responsibility (CSR): Numbers: Notes: Reference: 0800 Repair Limited: 0800 Repair Limited CEO, Mr S Pallister - Email address and Phone number For example, if you are using Internet Explorer, type: ‘clear cache – Internet Explorer’ – Then follow the instructions given. You can do this by clicking here: https://whatbrowser.org – Once you know your browser, Google ‘clear cache’ followed by your browser name. If you are a secure social housing tenant, you could swap your home with another secure tenant using HomeSwapper. 41 were here. We use this data to enhance your experience and for targeted advertising. Registration is free for Flintshire County Council and most Housing Association tenants. Simply go to your messages and open the conversation from the swapper you’d like to block. If you do not have access to email leave us a phone message, clearly stating your name and address, your reference number if you know it and the changes you wish to make. For more information on resetting your password, you can read our helpful how to guide. This has always been the case on HomeSwapper. HomeSwapper gives social housing tenants greater flexibility and choice, allowing them to switch homes for a number of reasons. The landlord has control over which of their tenants can or cannot use the service that they pay for. Analytical cookies are used to understand how visitors interact with the website. You can do this by: If you’re using a mobile phone, you can usually take a screenshot by holding the home button and the sleep button at the same ti. Every day, thousands of people log on to HomeSwapper because they want to move. We will never show any adverts that take up the full screen or block your view of any HomeSwapper content. Are you looking to swap your council or housing association property? You can now choose your display name. No ‘walk-in’ service will be available for the Housing Solutions Team. HomeSwapper is the UK’s leading mutual exchange service with over 500,000 tenants, looking to swap Council and Housing Association homes. You’ll need to get the thumbs up first from both landlords. HomeSwapper takes privacy and security very seriously, which is why we only share contact details if you have asked us to do so, and also why we moderate photos to make sure no children and house or flat numbers are visible. Swipe through and manage your matches 2. Ukhomeswap is a Council House Exchange, Housing Association exchange website providing home swap advertising in the uk. All of these adverts carry a tag and we block these particular tags, however very occasionally these companies tag their adverts deliberately to get through our block. Through HomeSwapper you can exchange your home with anyone living in: One of our homes; Another housing association's home; A local authority home; How it works. Jess, Hull' - These cookies will be stored in your browser only with your consent. View All (3) Hide . ... Additional Features Contact Details on Adverts. Why is this? Another commented, “Stunning property and lovely swapper! Once a tenant has registered their account this will need approval from the property landlord to make sure that the details that the tenant has added to their home advert are correct against the property. Upon receiving your correspondence, your complaint will be investigated in full by one of our team members. It saves these matches and you can log on at any time to see them. Letter. They will usually reply within 24 hours, unless it is a complicated problem. Have your screen open, press and hold down the ‘Alt’ key on your keyboard, With ‘Alt’ held down, press ‘Print Screen (PrntScrn)’, If you then open Microsoft Paint (or Word if you prefer and have it installed), just click ‘paste’ and it should copy this into here as an image / Word document, You can then send it as an attachment to your email. What is your complaint? This phone number is for emergencies and is available after 6pm and up until 8:30am on weekdays, and on Saturdays, Sundays, and Bank Holidays. Can I go for any property? Explain your question or issue in as much detail as you can and make sure you tell them: Your HomeSwapper username; The email address that you signed up to HomeSwapper with; Your postcode We use cookies to ensure you get the best experience on our website. Shop through homeswapper.co.uk and get extra savings with free HomeSwapper Voucher Code, Discount Code and deals for March 2021. Sign up We are very sorry to hear you are dissatisfied with the service you have received from HomeSwapper. You can use the Homeswapper website to find a suitable exchange either in Flintshire or elsewhere. You only need to reply once to an original message in a conversation. credit organisations, pay day loans, betting etc. Creating a great advert. At this point, you should also think about your tenancy type. How to exchange If you have found someone you wish to swap homes with, you both need to submit an application for the exchange to be considered. If you would still like to unsubscribe from these lists, please send an email to the Help Desk at tenants@homeswapper.co.uk and include the following information: This is required to ensure we match your details 100% to remove you from the list. HomeSwapper is the UK's biggest website for swapping your …